This Privacy Policy explains how Stratos AI collects, uses, stores and protects your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Who We Are

Stratos AI is an AI consulting business operated by Deric Won, a sole trader registered in Western Australia, Australia. ABN: 23 644 632 746. We provide AI automation, content, and search visibility services to Australian businesses.

Contact: contact@stratosai.com.au · stratosai.com.au

What Information We Collect

We collect personal information when you:

We do not collect sensitive information (health, financial account numbers, government identifiers) through our website. We do not use cookies beyond basic website functionality.

How We Use Your Information

We do not sell, rent or share your personal information with third parties for marketing purposes.

How We Store and Protect Your Information

Your information is stored securely using Google Workspace (Google LLC) and other reputable cloud services. We take reasonable steps to protect your information from misuse, loss, and unauthorised access. Our website uses SSL encryption for all form submissions.

Contact form submissions are processed via Formspree (formspree.io), which is subject to their own privacy policy.

Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and to request corrections. To make a request, contact us at contact@stratosai.com.au. We will respond within 30 days.

Complaints

If you have a complaint about how we have handled your personal information, please contact us at contact@stratosai.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available at stratosai.com.au/privacy.html. Continued use of our services after any update constitutes acceptance of the revised policy.